Privacy policy

PRIVACY POLICY

Effective Date: 1 August 2026

Last Updated: 1 August 2026

Welcome to Marwan Arts India ("Marwan Arts India", "Company", "we", "our", or "us"). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, store, and safeguard your personal data when you visit or use our website, www.marwanartsindia.com, purchase our products, communicate with us, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our website and services.

1. ABOUT US

Business Name: Marwan Arts India

Business Type: Proprietorship

Business Address:

208, Vijay Heights,
Jaipur,
Rajasthan – 302026,
India

Customer Support

Email:
marwanartsindia@gmail.com

Phone:
+91-7568556677

Website:
www.marwanartsindia.com

GSTIN:
08AWTSP9903R3Z2

2. OUR COMMITMENT TO YOUR PRIVACY

At Marwan Arts India, protecting your personal information is one of our highest priorities.

We are committed to:

  • Collecting only the information necessary to provide our services.
  • Maintaining industry-standard security measures.
  • Processing your information lawfully and transparently.
  • Respecting your privacy rights.
  • Never selling your personal information to third parties.
  • Using your information only for legitimate business purposes.

3. APPLICABILITY OF THIS POLICY

This Privacy Policy applies to:

  • Visitors of our website
  • Registered customers
  • Guest checkout customers
  • Newsletter subscribers
  • Individuals contacting customer support
  • Wholesale customers
  • Corporate customers
  • International customers
  • Mobile website users

This Policy also applies to all products and services offered through Marwan Arts India.

4. DEFINITIONS

For the purpose of this Privacy Policy:

Account
means a customer account created on our website.

Personal Information
means any information that identifies or can reasonably identify an individual.

Sensitive Personal Information
includes payment information, passwords, authentication details, and other legally protected information.

Processing
means collection, recording, storage, organization, retrieval, use, sharing, deletion, or destruction of personal information.

Website
means www.marwanartsindia.com

5. INFORMATION WE COLLECT

Depending on your interaction with our website, we may collect the following information.

Personal Identification Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Country
  • State
  • City
  • Postal Code

Order Information

Whenever you place an order, we may collect:

  • Products ordered
  • Quantity
  • Order value
  • Order history
  • Delivery instructions
  • Gift messages
  • Invoice details

Payment Information

Payments are securely processed by trusted payment gateway providers.

We do not store your complete credit card, debit card, CVV, or internet banking credentials on our servers.

Payment providers may collect:

  • Payment Method
  • Transaction ID
  • Payment Status

All payment processing is subject to the privacy policies of the respective payment service providers.

Device Information

When you visit our website, we may automatically collect:

  • Device Type
  • Browser Type
  • Operating System
  • IP Address
  • Language Preference
  • Time Zone
  • Internet Service Provider
  • Referring Website
  • Pages Visited
  • Time Spent
  • Clickstream Data

Cookies and Tracking Technologies

We use:

  • Essential Cookies
  • Functional Cookies
  • Analytics Cookies
  • Performance Cookies
  • Advertising Cookies

Detailed information about cookies is provided in our Cookie Policy.

Communication Information

When you contact us, we may collect:

  • Emails
  • Phone Calls
  • WhatsApp Messages
  • Live Chat Messages
  • Social Media Messages
  • Customer Support Requests

Marketing Information

If you voluntarily subscribe, we may collect:

  • Email Preferences
  • Product Interests
  • Wishlist
  • Marketing Preferences
  • Survey Responses

6. INFORMATION WE DO NOT INTENTIONALLY COLLECT

We do not intentionally collect:

  • Government-issued identity documents unless legally required
  • Biometric Information
  • Health Information
  • Religious Beliefs
  • Political Opinions
  • Sexual Orientation
  • Criminal Records

unless required by law or voluntarily provided for a specific lawful purpose.

7. INFORMATION FROM THIRD PARTIES

We may receive limited information from:

  • Shopify
  • Payment Gateways
  • Shipping Partners
  • Marketing Platforms
  • Social Media Platforms
  • Google Analytics
  • Meta Platforms
  • Advertising Partners

Such information is processed only for legitimate business purposes.

8. HANDMADE PRODUCT DISCLAIMER

Marwan Arts India specializes in handcrafted and artisan-made products.

Due to the handmade nature of our products:

  • Slight differences in color
  • Texture
  • Finish
  • Stitching
  • Embroidery
  • Weaving
  • Print Placement
  • Wood Grain
  • Marble Pattern
  • Size (±2 inches)
  • Natural Material Characteristics

are normal and shall not be treated as manufacturing defects.

Each handmade product is unique.

9. PRODUCT IMAGE DISCLAIMER

We make every effort to display products accurately.

However,

actual colors may differ due to:

  • Monitor settings
  • Mobile display
  • Screen resolution
  • Lighting conditions
  • Photography

Such variations shall not be considered defects.